Privacy Policy

Last Updated: 10.10.2024

1. Introduction

Welcome to website ("we," "our," or "us"). We are dedicated to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, utilize, and protect your personal information when you interact with our website and services.

2. Information We Collect

2.1 Personal Information

When you register for an account, purchase tokens, or utilize our services, we may gather personal information such as your name, email address, payment information, and any other details that you voluntarily provide.

2.2 Usage Data

We may collect information regarding your interactions with our website and services, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.

2.3 Cookies and Tracking Technologies

We may employ cookies and other tracking technologies to gather information about your activities on our website and to personalize your experience. Cookies are small text files that are placed on your device when you visit our website. Most web browsers allow you to manage cookies through your browser settings. Please note that if you disable cookies, certain features of our website may not function properly.

2.4 Third-Party Services

We may utilize third-party services, such as analytics providers and advertising networks, to collect and analyze information about your use of our website and services. These third-party services may employ cookies and other tracking technologies to gather information about your online activities. Please refer to the privacy policies of these third-party services for more details.

By utilizing our website and services, you consent to our collection and use of your personal information as described in this Privacy Policy.

3. How We Use Your Information

3.1 To Provide and Enhance Services

We utilize your personal information to deliver and enhance our website and services, process transactions, and communicate with you regarding your account and our offerings.

3.2 Marketing Communications

With your explicit consent, we may employ your personal information to send you promotional materials and updates concerning our website and services. You possess the right to opt out of receiving these communications at any time.

3.3 Compliance and Protection

We may utilize your personal information to adhere to legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

4.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our website and delivering our services, such as payment processors and hosting providers. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing their services to us.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.

We will take reasonable steps to ensure that any third party to whom we disclose your personal information is subject to appropriate data protection obligations.

5. Data Security

We implement robust technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, firewalls, and regular security audits.

However, it is important to acknowledge that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your personal information, and there remains a risk of unauthorized access or data breaches.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you possess the following rights concerning your personal information:

6.1 Access

You have the right to request access to the personal information we hold about you. This includes the right to receive a copy of your personal information and information about how it is processed.

6.2 Rectification

You have the right to request that we rectify any inaccurate or incomplete personal information. If you believe that the personal information we hold about you is incorrect, you can request that we update it.

6.3 Erasure

You have the right to request that we erase your personal information under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

6.4 Restriction

You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the information or if we are no longer required to process it for a specific purpose.

6.5 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to transfer your personal information to another organization.

6.6 Objection

You have the right to object to the processing of your personal information for direct marketing purposes. If you object, we will cease processing your personal information for direct marketing purposes.

To exercise any of your rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

Please note that your rights may be subject to certain limitations or exceptions under applicable law. We will assess your request and provide you with information about any applicable limitations or exceptions.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any revisions will become effective immediately upon the posting of the revised Privacy Policy on our Website. Your continued utilization of our Website and Services subsequent to the posting of alterations constitutes your acceptance of such modifications.

It is recommended that you periodically review this Privacy Policy to stay informed about our practices regarding your personal information.

8. Contact Us

If you have any inquiries or require further information concerning this Privacy Policy or our data practices, please do not hesitate to contact us at support@creatifiai.com or via a contact form on the website.